Shipping policy
CONTOURA Shipping Policy
Processing Time
Orders are processed within 1–3 business days of purchase. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (United States)
- Free Standard Shipping on all orders over $50
- Standard Shipping (5–7 business days) — flat rate on orders under $50
- Expedited Shipping (2–3 business days) — available at checkout
International Shipping
We ship to 28+ countries worldwide. International shipping rates and delivery times are calculated at checkout. Please note that customs duties, taxes, and import fees are the responsibility of the customer and are not included in the order total.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update.
Lost or Delayed Packages
If your package appears lost or has not arrived within the estimated timeframe, contact us at [support@lovecontoura.com] and we'll work with the carrier to resolve it.
Questions?
Contact us at contact@lovecontoura.com or visit lovecontoura.com.